You have questions, we have answers.
As a St. Louis professional commercial cleaning services company, Ancenta Cleaning Services offer quality services. We employ cleaning technicians that are trained on cleaning techniques, background checked and supervised to deliver the services that we contract to do. We also see ourselves as an extension of your team ensuring that your property, employees and clients are not adversely affected by us in any way. We also pride ourselves in communicating quickly and avail ourselves to respond almost instantaneously when contacted. These are just a few reasons why clients trust us.
At Ancenta, we make it easy for our clients to budget. The cost is dependent on the type of service requested and the additional service required. We can charge per service or a monthly charge to clean. There is no surprise charge from us, as we fully discuss or communicate if there are any additional charges.
Ancenta Cleaning Services ensure that our trained cleaning technician follow a list of cleaning duties prepared in advance, plus any additional request that you made. We use chemicals that are safe for your employees and clients. Our services includes actual cleaning and the removal of dirt. Our services do include guaranteed satisfaction.
Ancenta is committed to your satisfaction with the services we provide. If you are not pleased with any of our services, please get in touch with us right away or within 24 hours and we’ll make arrangements to rectify the situation. We have a 100% satisfaction guarantee that we stand by.
Ancenta Cleaning Services knows that emergencies do happen. So Yes! You can reschedule, skip, or cancel any clean before the time without incurring any charge.
If you need to cancel or reschedule a clean after the cut-off time, or if your Cleaning Technician arrives and is unable to gain entry or start the clean, you will be charged the full price of the clean.
At Ancenta, we spend time to plan out your specific needs and assign your dedicated cleaner or cleaners who show up everyday. We also have backup cleaners and supervisors who will be assigned to your building.
For efficiency for our residential cleaners, at least two technicians will be assigned to each service.
Yes, you can. If you’re looking for a Cleaning Technician to visit you more than once per week, you can let us know when you sign up. We will ask you how frequently you’d like cleans. Once you let us know, a member of the support staff will reach out to you to gather more information about the arrangements.
Our commercial clients are billed once monthly. We send an invoice to you and you have the option to pay electronically or via check.
Residentil clients have several options. You can pay at the time of service of you can prepay using the online payment platform.
Yes, we can provide highly trained Day Porter’s to support your scheduled and rotational cleaning maintenance needs. This often applies to building common areas and public spaces.
No, we serve all faiths and denominations. We respect all religions and deliver the same quality cleaning and partnership to their satisfaction. We clean sanctuaries, fellowship halls, restrooms and all specified areas.
Every religious facility needs a cleaning plan in the wake of the coronavirus outbreak. We offer deep cleaning churches needed to protect against illness.
We provide commercial cleaning and janitorial services for a wide range of buildings, suites, and settings including offices, automobile dealerships, banks, daycare and learning centers, fitness centers, data centers, and more.
We are an environmentally friendly commercial cleaning company that uses Green products and cleaning methods where possible.